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Inconsistent Outbound Is Almost the Same as No Outbound at All

Inconsistent Outbound Is Almost the Same as No Outbound at All

Outbound has always split domain investors into camps. Some swear by it. Others won't touch it. I understand both sides.

What I don't understand is the middle: doing outbound once every few months, sending a handful of poorly researched emails, hearing nothing, and deciding outbound doesn't work. That's not a strategy. That's an occasional burst of activity.

I've done this plenty of times myself. I'll run across a name that feels like a perfect fit for four or five companies, spend twenty minutes hunting down email addresses, and fire off some messages. Nobody bites, so the name goes back in the drawer. A few months later I do the same thing with a different domain, and since I didn't learn anything from the first round, I make the same mistakes in the second one.

And outbound takes more than owning a name and finding a company that might want it. Why does this name make sense for this buyer and not just any buyer? Who's the right person to email? Will your subject line survive the two seconds someone gives it before hitting delete? Can you make your case in four or five sentences? Then there's the part almost everybody skips: writing down what you did so you have some idea what happened.

If you send fifteen emails today and can't remember who got them next week, you don't have an outbound process. If every company gets the same generic pitch, you're not testing anything. If you never follow up, you're probably walking away before anyone even noticed your message.

You don't need special software for any of this either. A plain spreadsheet does the job. Mine would have columns for the domain, the company, who I emailed, when I emailed them, when to follow up, and what came back. That's it. But it's the difference between guessing and knowing.

That's when the useful stuff starts to show up. Maybe marketing managers respond more often than CEOs. Maybe shorter emails work better. Maybe certain industries are far more receptive to domain offers than others. You'll never see any of it if you only do outbound when the mood strikes.

Consistency doesn't mean volume, either. Blasting hundreds of emails a day gets sloppy fast and creates more problems than opportunities. Five carefully researched prospects each weekday is plenty. That's roughly a hundred targeted contacts a month, and at that pace the patterns start to become visible.

The other option is deciding outbound isn't for you, and that's perfectly reasonable. Plenty of investors do fine with inbound inquiries, landing pages, marketplaces, and patience. Outbound takes time, and the return won't justify that time for every investor or every portfolio.

But if you're going to do it, give it a fair chance. Pick a small group of names with clear business uses. Build a prospect list. Write a straightforward message. Follow up once. Track the results. Then sit down after 30 or 60 days and look at what actually happened.

The biggest mistake is living in the middle. You never build a real system, but you keep telling yourself you're trying outbound. Firing off a few rushed emails whenever renewals come due isn't a sales process. It's a last-minute attempt to rescue names you probably don't want anymore.

Outbound may never become a meaningful part of your domain business. Or it might quietly turn into the best channel you have. You won't know either way until you've done it consistently enough to learn something from it.

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